CRM Security Blog
Insights, research, and practical guidance for CRM security teams.
Why Your SIEM Can't See Inside Your CRM
SIEMs are excellent at monitoring networks, endpoints, and infrastructure. They cannot tell you which CRM records were accessed, what was exported, or whether an AI agent is behaving normally.
The Hidden Risk of Salesforce Connected Apps
OAuth tokens granted to connected apps often outlast the employees who authorized them. Understanding your connected app inventory is one of the most underrated security controls in Salesforce.
AI Agents in Your CRM: What Security Teams Need to Know
AI assistants connected to Salesforce, Dynamics, and HubSpot operate with the permissions of the users who connected them. Understanding what they can access — and what they are actually doing — is a new security requirement.
CRM Data Export: The Quiet Data Loss Channel
CRM report downloads and list exports are legitimate business tools. They are also one of the most common mechanisms for large-scale data extraction — whether by malicious insiders or compromised accounts.
CRM Security Posture: 8 Configuration Risks Most Teams Miss
Security configuration issues in Salesforce, Dynamics 365, and HubSpot are often present for months or years before anyone notices. Here are eight common misconfigurations that create material risk.